Your student’s success coach (advisor) or high school counselor will assist him or her in selecting a degree plan and courses for each semester. Success coaching (advising) is a free service offered at each of the campuses. Encourage your student to take advantage of the services offered by success coaches (advisors).

Each campus has a Accessibility Services Office that offers accommodations for students with disabilities, accessibility needs or special requirements. Services are coordinated to fit individual needs and may include sign language interpreting, computer-aided real-time translation (CART) services and use of assistive technology, among many other services.

Students requesting services are responsible for providing current educational or psychological/medical documentation from a qualified professional verifying disability and need for services. New students are encouraged to contact the Accessibility Services Office at least one month before classes begin.

Students will also get help by the high school to request accomedation for the college

In high school, your student most likely had a counselor that assisted with class selection and other academic issues.

In college, academic advisors play a similar role. Your student will meet with an academic advisor to select a degree plan and enroll in classes each semester.

Academic advisors also assist students with other academic concerns such as transferring to a university or concerns about grades. Because college students are considered adults, the academic advisor will not tell your student what to do or make decisions for him or her. Instead, advisors provide information and guidance, allowing students to make their own decisions.

In an effort to share consistent communication we encourage students to sign up for the Dallas College Emergency Alert System through eConnect. Students are able to receive text and email alerts in the event of Dallas College emergencies or campus closing announcements.

Students and Parenst will also be notified by the high school. Information will be updated on the college website main page.

You are always welcome to contact any Dallas College staff or faculty member with questions or concerns. However, Dallas College staff and faculty can only provide limited information to parents due to FERPA privacy requirements.

Even if a student is under the age of 18, as a college student, his or her information cannot be released without the student’s written consent. We understand that this may be a change from the high school environment. The campuses of Dallas College are public higher education institutions and therefore bound by the Texas Public Information Act and the Family Education Rights and Privacy Act (FERPA). However you are always welcome yo contact your students high school counselor with questions or concerns

When your student is facing challenges, guide him or her toward resources and encourage the student to solve issues independently. Listen to your student’s concerns and encourage them to contact their instructor or other staff member for assistance.

We encourage students to connect with an academic advisor  These staff members can assess the student’s concern and discuss strategies.

You can also suggest they seek out tutoring services which are free and available at all Dallas College campuses.

Encourage your student to contact the professor to discuss his or her concern. This is an opportunity for your student to gain experience resolving issues independently. He or she will have the instructor’s contact information in the class syllabus.

It is important that your student learns how to work through the issue on his or her own to gain conflict resolution skills that will be useful throughout life.

The college experience is very different from high school. Colleges do not have the same set hours or class periods that most high schools have. College schedules are far more flexible. Students are able to select their own schedules to suit their individual needs.

For example, a student who works in the evenings may choose not to take early morning classes. An academic advisor can help your student build a schedule that meets his or her needs. Students are on their own to schedule meals and study time.

Many college classes are lecture classes, during which the student will take notes and have reading assignments but complete few written assignments. This will vary with subjects and instructors. College classes have more variation in instructional delivery methods and assignments than high school classes. College students are expected to be more responsible and spend more time studying than they did in high school. This is part of accepting adult responsibilities.

If your student is experiencing difficulties, he or she might benefit from on-campus tutoring or by speaking with the instructor or an academic advisor. Your student's college's mental health counselors can also assist students with adjusting to college.

Each Dallas College campus has a health center available for minor first aid, some nonprescription medications and general health information.

When students have a special concern or chronic illness, they are encouraged to visit the health center before classes start to discuss their individual situation with the campus nurse.

In an emergency, 911 will be called for assistance.

Dallas College Police strive to make our college campuses as safe as possible. Officers are on duty at each of our locations 24/7.

Students can call campus police from any Dallas College phone by dialing 911. When calling from a cell phone, the number for police is 972-860-4290. Calls are handled through the centralized dispatch system for all campuses and locations of Dallas College. When contacting police, always identify yourself and the location (campus, building, floor and room) that is of concern to you. Calling campus police instead of city police generally results in a faster response. Campus police will contact city police or other services if needed.